WEBSITE PRIVACY NOTICE

PURPOSE OF THIS NOTICE

This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 1998 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’). Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

ABOUT US

Clarke’s Safety Mirrors Ltd is a manufacturer and supplier of specialist mirrors.

We are registered in England and Wales as a limited liability company under number: 05805024 and our registered office is at Unit 302, Queensway Business Park, Hadley, Telford, Shropshire TF1 7UL. For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice. For all data matters contact enquiries@csmirrors.co.uk or write to us at the above address.

WHAT INFORMATION WILL WE HOLD ABOUT YOU?

As a customer/potential supplier of Clarke’s Safety Mirrors Limited we will ask you to provide us with certain personal information about you when you make an enquiry. This information may include:

• Your name
• Your address
• Your email address
• Your telephone number
• Your IP address, cookies and your browsing activity where you use our website

WHAT WILL WE USE YOUR INFORMATION FOR AND WHAT ARE OUR LEGAL BASES FOR DOING SO?

We use the personal information we hold about you for a number of different purposes, which we list below. Under data protection law we need to have a valid legal basis for using your personal information, we also set out below the legal bases which we will be relying upon.

We will use the personal information we hold about you for the following reasons:

• To enforce our contract with you and inform you of any changes to the contract
• In both of these cases the legal basis that we will be relying upon to process your personal information will be because it is necessary for the performance of the contract between us.

We will also use the personal information we hold about you for the following reasons:

• To provide you with information in order to process your enquiry
• To provide you with information in order to process your application for a vacancy
• To obtain feedback from you and provide ongoing customer service
• To deal with any complaints

In this case our legal basis for processing your personal information will be because the processing is in our legitimate interests, namely to provide you with a high level of service, resolve complaints and to promote our business.

We will also use the personal information we hold about you to comply with any regulatory requirements or applicable laws and our legal basis for doing so will be that it is necessary for us to so to comply with legal obligations to which we are subject.

Some of the personal data we request will be because we have a legal or contractual requirement to obtain and use the information or it is necessary for us to obtain the information to be able to enter into a contract with you. Failure to provide such information will prevent us from providing you with your requested information or processing your complaint or job application.

WHO DO WE SHARE YOUR INFORMATION WITH?

From time to time we will need to share your information with other people and organisations. We will only do so where we have a legitimate legal basis for doing so and in compliance with our obligations under data protection laws.

We release personal information when we believe release is appropriate to comply with the law; enforce or apply our terms and conditions and other agreements; or protect the rights, property, or safety of Clarke’s Safety Mirrors Limited, our users, or others. This includes exchanging information with other companies and organisations such as the Police, professional or regulatory bodies.

MARKETING

We may wish to send you information about products, services and our business which may be of interest to you. Such information could be sent by post, email and telephone.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on completing the on-line enquiry form). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

KEEPING YOUR INFORMATION SECURE

We will use appropriate technological & organisational measures to keep your information secure. These measures may include the following examples:

• Access control
• Secure servers
• Encryption
• Firewalls, antivirus and intrusion detection systems.

HOW LONG DO WE KEEP OUR INFORMATION FOR?

To make sure we meet our legal data protection and privacy obligations, we only hold on to your personal data for as long as we actually need it for the purposes we acquired it for in the first place.

We will retain your contact details for direct marketing purposes unless and until you inform us that you no longer wish to receive direct marketing information from us.

INDIVIDUAL RIGHTS

Data protection legislation provides individuals with a number of different rights in relation to their data. For example, you have the right to ask us whether we hold information about you and if so, to obtain certain details about that information and/or the information itself. Exercising this right is commonly known as a “subject access request”. Certain exemptions and conditions apply to this right.

There are other rights which you also may be able to exercise (such as the right to have inaccurate personal data rectified, to object to the processing of personal data, to require the erasure of personal data or to have the processing of your personal data restricted as well as the right to have electronic data made portable). All these rights are subject to certain conditions and exemptions.

To obtain further information about these rights please see the ICO website – www.ico.gov.uk.

If you wish to exercise any of these rights or you want to advise us of changes to your personal details please contact us by:

Email: enquiries@csmirrors.co.uk

Post: Clarke’s Safety Mirrors Limited, Unit 302, Queensway Business Park, Hadley, Telford, Shropshire TF1 7UL